I'm a pretty passive and lazy person. But it finally happened.
I finally felt so pissed off at a company that I crossed over my incredibly high barrier of inertia and wrote a bad customer review.
Yes, today I have joined to ranks of The People and added my voice to that great swell at epinions.com.
Against corporate greed! Against unfair practices! Against injustice! I feel like Norma f'ing Rae.
Here's my review:
CONSUMER FRAUD ALERT!!!!!!!!!!!!!!!!!
by onaxos, Sep 23 '08
I have never written a customer review before, but I am compelled to now because stamps.com is SO HORRIBLE.
They are completely MISLEADING about how much you will pay for their services. Their practices border on FRAUD.
It shocked me when I got an $18 charge on my credit card from them when I only bought around $4 worth of stamps. WTF?! Only after I called them on the phone did I realize there WAS a monthly service fee at all!!!
The phone operator said I should've been aware of the fees because it is mentioned on their website. Ha! Good luck finding it in the fine print, buried under paragraphs of text! Never is it up front and in a font that commands the attention it deserves!
The website is SOOOO misleading! If you had to devote that much attention to every service you used, you could drive back and forth from the post office everyday and still have time leftover!
Total ripoff. Totally misleading. I would totally report this horrible company to the better business bureau.
3 comments:
That is HORRIBLE!!! Thanks for the public service announcement. It's appalling that people actually like to make a living this way...not providing a real service or useful product but by ripping people off. Tsk tsk!!! I hope you get your money back.
also, this is totally random, but "do you hear the people sing" is my favorite song from Les Miserables. It's such a rousing battle song. I love it!
Really Tammy? You love that song? I didn't know you had an inner socialist!
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